Privacy Policy

1. Introduction
   Welcome to Diyashopping (“we”, “us”, “our”). This Privacy Policy describes how we collect, use, store and protect the personal data of visitors and customers (“you”, “your”) when you use our website https://diyashopping.in/ (the “Site”).
2. Definitions

• “Personal Data” means any information relating to an identified or identifiable individual — e.g., name, address, email, phone number, payment/delivery information.
• “Sensitive Personal Data / Information (SPDI)” means categories such as payment credentials, if collected.

1. What Data We Collect
   We may collect the following data when you: register, place an order, subscribe to newsletter, or contact us:

• Name
• Email address
• Phone number
• Shipping / billing address
• Order history, payment details (as needed for processing orders)
• Device/browser information, IP address, cookies, browsing history (for site analytics / improving user experience)

1. Purpose of Data Collection
   We collect and use your data for the following purposes:

• To process and fulfil your orders (billing, payment, delivery)
• To communicate with you regarding your orders or customer-support queries
• To send you updates, offers or newsletters (only with your consent)
• To improve our website, store performance and user experience (analytics, cookies)
• To comply with legal or regulatory obligations, if any

1. Consent & Transparency
   By using our Site and providing your data, you consent to our collection, use, storage and processing of your data as described. We commit to being transparent and will only collect data that is necessary for the purposes listed above.
2. Data Sharing & Third-Parties
   We will not share or sell your personal data to third parties except when required to third-party service providers (e.g. payment gateways, logistics / courier partners) strictly for order processing and delivery. We ensure such third parties maintain adequate data protection standards. We will not share your data for marketing or advertising to unrelated third parties without your explicit consent.
3. Data Storage & Retention
   We store your data securely as long as necessary to fulfil the purposes for which it was collected (e.g. order fulfilment, customer support, statutory compliance). Once the purpose is served, we will delete or anonymize the data, unless retention is required by law.
4. Data Security
   We implement reasonable security practices to protect your data from unauthorized access, misuse, disclosure, or loss. This includes secure servers, encryption (where applicable), and access controls.
5. Your Rights
   Under applicable law (e.g. DPDP Act), you have the right to:

• Access your data held by us
• Request correction or update of inaccurate data
• Request deletion or erasure (subject to legal/contractual constraints)
• Withdraw consent (for marketing or non-essential processing)
• Lodge a grievance or complaint with us

1. Grievance / Contact Details
   If you have questions or concerns about privacy or wish to exercise your rights, you can contact us at:

• Email: [nathiyanathiya224@gmail.com]
• Address: [31/2, Uthukuli road
  City union bank near , Tirupur road, Uthukuli Tirupur, Pincode:638751]
• Phone: [9677516501]

1. Changes to This Privacy Policy
   We may update this policy from time to time. We will notify you via email or by posting a notice on the Site. The “Last updated” date will reflect the latest version.
2. Governing Law & Jurisdiction
   This Privacy Policy is governed by the laws of India.